A receipt must accompany all returns for an exchange or refund. There is a $5 restocking fee on each return item, the restocking fee is $20 if the shoe box has been taped or altered in any way, or damaged. Also, there is a $20 restocking fee for all special orders.
Exchanges and returns must be within 30 days of invoice date, in the following condition:
- In original undamaged packaging
- With all tags and labels not removed.
- One exchange only, equal in cost to the item being returned. Shipping and handling not refunded.