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Our Policies

Return Policy

A receipt must accompany all returns for an exchange or refund. There is a $5 restocking fee on each return item, the restocking fee is $20 if the shoe box has been taped or altered in any way, or damaged. Also, there is a $20 restocking fee for all special orders.

 

Exchanges and returns must be within 30 days of invoice date, in the following condition:

  • Unused
  • In original undamaged packaging
  • With all tags and labels not removed.
  • One exchange only, equal in cost to the item being returned. Shipping and handling not refunded.

Internet Pricing Policy

Pricing may be different online then in our physical store locations. Our online site is considered a seperate store.

 

Please contact us with any questions.


Internet Privacy Statement

RnJ Sports does not and will not sell or lease your name, your address, your telephone number, your credit card information, your social security number, or any other personally identifiable information to other persons or companies for any commercial purposes.

 

The information we learn from our customers helps us to personalize and improve your shopping experience at RnJSports.com. It also enables us to process your purchases and confirm your orders. The information you provide to us is added to our customer database and you may receive periodic mailings from us regarding new products, discounts, or special events or promotions. If you do not wish to receive such mailings, please contact us.


Am I Safe to Shop Online @ RnJSports.com?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. On the Internet, when you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, this indicates that the site is secured through Secure Sockets Layer (SSL). If you do not see one of these icons on pages requesting personal information, please contact us to complete your transaction over the telephone by calling 1-800-842-9738.

RnJ Sports uses a credit card processing company for billing purposes. RnJ Sports also uses outside delivery companies when delivering items purchased. It may be necessary for RnJ Sports to share pertinent information for proper processing and delivery. Note, it is the policy of RnJ Sports to comply fully in the exchange of any and all information with other companies when dealing with possible fraud or credit risk.